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FAQs

CLICK HERE FOR OUR ADDRESS OR FOR DIRECTIONS TO THE CLUB

*Schedule is subject to change without notice

Is there an age requirement to attend the show?
You must be 18* years of age or older to attend and provide a current and valid State or Government issued ID upon entry. *Certain events may be also be listed as 21 and over. The individual event page indicates the age requirement to attend. Because we're allowed to have patrons 18 years of age or older in attendance, we are required to check ID's of EVERYONE attending our performances. No ID, No Entry. Acceptable forms of ID are a current and valid State issued Drivers License/ID Card, Passport or Military ID. *Expired or Voided ID's are not acceptable.

Is there a beverage minimum?
There is a two-beverage minimum requirement per person in the showroom. This may include alcoholic as well as non-alcoholic beverages on our menu. A "two drink minimum" service charge will be assessed to your beverage tab for anyone not in attendance. A 15% gratuity may be added to groups of 6 or more people or if the tab amount is $35.00 or more.

If I am under 21 and with a Parent or Spouse who is 21 or older, may I consumne alcohol?
No. Under no circumstances may anyone consume alcohol if they're under 21 years of age.


Do I need to buy tickets in advance?
Yes, you must purchase tickets online. If you're redeeming a gift card, promotional ticket or mailer, please call the club at (920) 734-5653 during normal Box Office Hours. Most performances sell out in advance of the show date. If you are having trouble using the website to purchase tickets, you may call the club and we'll assist you in placing your ticket order. A credit card is required to secure phone reservations.

How do I purchase tickets?
Tickets must be purchased through the website. All tickets purchased online are non-refundable, non-transferable and can not be exchanged. View our Purchase Policy here.

Are tickets available for purchase at the door?
The only instance in which tickets may be available at the door would be if a show has not sold out in advance. Then, tickets may be available at the door only after those who have purchased tickets on our website have checked in first. Those that have purchased tickets in advance are always seated and prioritized first. Due to our contracts with our performers, walk-in ticket prices are $5.00 more per ticket than the posted online ticket price.

I have tickets and can no longer attend or I now have fewer people coming in my group, may I resell or giveaway my unused tickets?
All sales are final and tickets are non-refundable, non-exchangeable and non-transferable. Reselling or giving away unused tickets (paid, discounted or promotional) is prohibited in the building or on building property.

We have a group of people that would like to buy their own tickets individually. How can we ensure our group is seated together?
If your guests plan on purchasing their tickets separately, please remind them to note your group name when they checkout. Use a specific WORD, PHRASE or NAME special to your group as the group name. For example, "TAMMY WORK PARTY." When you checkout, within the payment information area are two questions regarding individual ticket purchases; those purchasing on their own that are part of a group should answer "YES" to the first question and enter your group name [NAME, PHRASE or WORD] as the group name underneath that. We'll then know that the individual ticket purchase(s) are part of your group.

What is the cost of admission?
The current price of tickets is listed on each event page and may also vary by show date and time. The prices listed are for both General Seating and Preferred Seating. Walk-in prices are $5.00 more than purchasing in advance on the website plus appropriate ticketing fees and taxes. Walk-ins are subject to availability after advance ticket purchasers have checked in. If you have any questions, please call the Box Office.

What types of payment do you accept in the club?
We accept Cash, Visa, Mastercard, American Express and Discover. We DO NOT accept checks.

What seating options are available?
We have two (2) options available for seating.
1. General Seating: Advance purchase is required and seating is not held in any specific area, therefore you and everybody in your reservation must check in together at least 40 minutes prior to show time to ensure proper seating. All tickets purchased online are non-refundable, non-transferable and can not be exchanged. A credit card is required to secure all seating when calling the club when redeeming mailers or promotional tickets. Changes or cancelations to phone reservations must be made at least 24 hours prior to the show date. For phone reservations, you are also responsible for deletions or cancellations made the day of the performance.

2. Preferred Seating: This will ensure your seats within the first three (3) rows of the show room. Preferred seating tickets are also non-refundable, non-exchangeable and non-transferable.  Due to contractual obligations with the performers, please note we do not allow birthday/bachelor/bachelorette parties in Preferred Seating.

After I purchase tickets, when should I arrive to check-in?
Seating is not pre-assigned. Doors open at 6:30pm for 7:30pm performances; 7:00pm for 8:00pm performances; 9:15pm for 9:45pm performances and 9:45pm for 10:15pm performances. Some show times may vary so be sure to check your ticket or email confirmation for the show's information. To ensure proper seating and so we can provide efficient wait staff service, please plan to arrive at least 30-40 minutes prior to show time. We reserve the right to sell unfilled seats 10 minutes before show time.

Can I request a certain table or seating location?

We are are unable to accommodate requests for specific tables or sections. If you need accommodations for a wheelchair or due to other disabilities, please call the Box Office at (920) 734-5653 Ext. 3 between 12pm & 5pm Monday through Saturday.

What are the Box Office Phone hours?

Monday Noon - 8pm
Tuesday Noon - 8pm
Wednesday Noon - 8pm
Thursday Noon - 8pm
Friday Noon - 9pm
Saturday Noon - 9pm
Sunday CLOSED

 











What nights do you have performances?
Show nights vary throughout the year. Check the individual event link you wish to attend for more information.

Where do we park?
You may park in the parking lot connected to the building - both in the front and rear of the building. Street parking is available on Lincoln St., Orange St. and on Olde Oneida Street. If you find these areas filled when you arrive, you may also park in the parking lot on the corner of Oneida Street and Olde Oneida Street (the McKinnon Dental / Osteopathic Medicine building); we have an agreement with them for over-flow parking after 5:00pm.


What are the weekly show times?

Check the individual event page as show times may vary each night.

Does the Skyline Comedy Café offer large group pricing?
You may submit a request for group pricing if your party will be 25 or more people. Send an email with the details of your request and we'll let you know what discounts if any may be available for your large group. Discounts vary and may not be available for all show times. Please note we do not allow birthday/bachelor/bachelorette parties in Preferred Seating.

Do you offer any other Discounts?
On occasion we offer coupon codes for subscribers of our email list. Coupon codes may only be redeemed when purchasing tickets on our website. We reserve the right to limit the number of coupon code redepmtions per show time. You may also visit the Coupon Page on our website for any current offers.

Are Gift Cards available?
Yes, Gift Cards are available year-round and are available in any denomination. Gift Cards must be purchased in-person at the club during day-time office hours, 12pm - 5pm, Monday through Saturday. You may also call the club 12pm - 5pm Monday through Saturday and purchase by phone and we'll mail it to you. Please allow 5-7 business days for arrival by mail. Gift Cards are NOT available for purchase on our website. Gift Cards are valid for tickets and/or beverages. Gift Cards do not expire and do not decrease in value and do not have any "maintenance fees" associated with their use.

How do I redeem a Gift Card?
If you've received a Gift Card and want to attend a performance, you must call the club to secure your tickets; Gift Cards can not be redeemed on the website. As with any phone order, a credit card will be required to secure and hold all phone orders. Your final method of payment (Gift Card) will then be collected and redeemed upon check-in at the club.

Where is the Skyline Comedy Café?
Skyline Comedy is located on the 3rd floor of the historic “Between the Locks” building at 1004 S. Olde Oneida Street in Appleton. For directions, please visit our 'Contact Us' page.

Does the Skyline Comedy Café serve food?
The only food items we serve in the showroom are nachos & cheese and pretzel bites. For convenient dining before the show, the Stone Cellar Brewpub is located in the same building. Make plans to dine early so you can ensure you check in for the show at the proper seating time. Stone Cellar Brewpub does not accept reservations for dining of small groups and wait times for seating can exceed 60 minutes on show nights at their restaurant so pleaase plan accordingly.

Is there a dress code?
Casual atmosphere/casual attire.

Is the club accessible for those with physical disabilities or people with wheelchairs?
Yes*. Access is available through the main entrance of the building and by taking the elevator to the 3rd floor. It is recommended that you call the Box Office at (920) 734-5653 in advance to ensure we are able to make the proper seating arrangements.

Are carry-ins allowed?
No. Pursuant to Wisconsin State Law, alcoholic beverages from other establishments can not be carried into the showroom. Beverages purchased at Stone Cellar Brewpub must be finished in their bar/restaurant prior to coming up to the performance.

Is smoking allowed at Skyline Comedy Café?
No. Pursuant to Wisconsin State Statutes, smoking is not allowed anywhere in the building.